§ 01 support
SUPPORT(1)
Have a question, found a bug, or need help? Send a message and we will get back to you within 24–48 hours. Or email start@djump.io directly.
§ 02 faq
FREQUENTLY-ASKED-QUESTIONS(7)
>open the app, point your camera at any qr code.
>qrtoolkit detects and displays the content automatically.
>tap the result to open the link, connect to wifi, save the contact, etc.
>unlimited daily scans + generates (free: 5 of each per day).
>8 custom qr color presets.
>full scan + create history with no limits.
>history search.
>iphone/ipad: settings → your name → subscriptions → qr toolkit → cancel.
>android: google play store → menu → subscriptions → qr toolkit → cancel.
>cancellation takes effect at the end of the current billing period.
>refunds handled by apple / google per their policies.
>open the app → profile → settings (gear icon) → delete account.
>this permanently removes your account and all associated data.
>this action cannot be undone.
>install the latest version from the store.
>check camera permission in your device settings.
>restart the app.
>still broken? email start@djump.io with your device model.